Store info & Terms of service.

 

Store Policies

Items are handmade & made to order so they will take 2 to 4 weeks to ship once your order is placed. Some colors May vary. Some products may take a week more.

  • Shipping date and information will be provided in the item’s buying page.

  • I will ship to the address provided by you, please check it several times to avoid any lost package. Any message with a new address will not be valid.

  • If you do not receive the package because the Postal Service couldn’t find you or any other reason not attributable to me, I can send it back but shipping must be paid again, In this cases refunds or replacements are not available.

  • Important: If you the package is not claimed for a reason attributable to the customer and gets back to me, it cannot be returned or refunded after passing 30 natural days after being delivered to me. Example: If the Postal Service can’t find you & the package don’t gets claimed after 30 days, I can’t return it or refund it.

  • I’m not responsible for import fees.

    AUSTRALIA & CANADA INFORMATION: I don’t ship to Australia or Canada anymore, this is because they don’t scan the package when it gets out of my country until it reaches your door. A practice I don’t like. I can check if you received it when I get notified once it gets signed. Scammers will be exposed.


Refunds & Cancellations

  • All sales are final.

  • Exchanges or refunds will be accepted if the product delivered is not what you ordered or is defective for reasons attributable to us.

  • Cancellations: Please review your order before placing it, this is a very small shop and when you order, I make it. I can’t afford to have big stocks or availability, everything is made to order, so once ordered, no cancellations can be made, unless is a duplicated product or order.

I do not cancel orders after they are submitted. 

Thank you so much.


Tracking information

  • All of the orders will be shipped from Mexico with registered mail and tracking number included, you can check the status of your shipment here

  • You can also check the status  in the USPS Website (they take care of the package once it reaches the US). 

  • Before it gets to the United States I recommend to check both. 

INTERNATIONAL

  • If your order is international you can check the status of your shipment in your local postal service.

  • Before it gets to your country I recommend to check both.




Postal service times can vary, once I ship them I’m not responsible for the delays of periods managed by the Postal Service.